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Outsourcing for Dental, Medical, and Optometry Practices

Over 130+ Practices Supported!

We do the work that let's you focus on your work!

Learn More About HCR

Operated in the Great state of Texas

HCR is Nationally Accredited by AGD, Training
Healthcare Compliance Readiness Nationally Approved PACE Program Provider for FAGD/MAGD credit. Approval does not imply acceptance by any regulatory authority or AGD endorsement. 11/1/2021 to 10/31/2024. Provider ID# 398441

New eLearning Available!

Check out HCR’s new eLearning platform that allows you and your staff to train from anywhere at any time! Earn your downloadable certificate in HIPAA, OSHA, and Fraud, Waste, and Abuse now!
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Resources For Your Practice

Our outsourcing services are specifically designed to ease the workload of practice owners. With us, you can focus on providing high-quality care to your patients and grow your practice while leaving the administrative tasks to us. We guarantee timely and accurate results, ensuring that your practice runs smoothly and efficiently.
Our team works tirelessly to provide excellent customer service and is committed to maintaining the highest level of integrity throughout our partnership with your practice. Let us help ease your workload and take your practice to the next level.
Human Resources
  • Recruiting and New Hire Assistance
  • Development of Documentation For Practice
  • Counseling, Consulting, and Disciplinary Action
  • Employee Performance Appraisal Audit
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Compliance
  • Development of Manuals for Your Practice
  • Training for Your Practice and Staff
  • Auditing Services
  • Patient Terminations
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Practice Management
  • Executive Coaching
  • Clinic Design & Space Planning
  • Patient Satisfaction Surveying
  • Associate Provider Contracts
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Training & Development
  • Leadership & Management Workshop
  • Treatment Coordinator Training
  • HIPAA Training for Healthcare Workers
  • OSHA Training for Healthcare Workers
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Reliable Experts Dedicated to Providing Exceptional Support and Knowledgeable Solutions for Our Clients

At HCR, we understand the importance of providing personalized and comprehensive services to all our clients. That’s why we strive to become an extension of your practice. When you choose to work with us, we work collaboratively to understand your unique needs and goals. We take the time to learn about your practice, your values, and your patients. By doing so, we can customize our services to fit seamlessly into your workflow, ensuring that we do not disrupt your processes. When you choose to work with us, we become part of your team, and we work together towards a common goal.
HCR Team Member
Frank Lisenbee - Owner & Chief Executive Officer
HCR Team Member
Jennifer Baugher - Director of Human Resources
HCR Team Member, Compliance, Audit, HIPAA, OSHA, Fraud, Training
Clint Lochabay - Director of Compliance
HCR Team Member
Santana Dietzmann - Compliance Specialist
HCR Team Member
Steve Matthews - Compliance Specialist
HCR Team Member
Elex Aguilar - Human Resources Generalist

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Client Testimonials From Practice Owners

"This is our 2nd year using HCR and they make all things compliance as easy as it can be;) We used to handle all this in house and it was cumbersome and no one wanted to do the tasks that now HCR does for us. We call them with any and all questions and they are always available to help answer and give us guidance. Would highly recommend them without hesitation."
Peter Hazem
Peter HazemPeter F. Hazem, DDS Family Dentistry
"HCR has been an asset to my practice as a new dental office owner. They have supported me by training my staff, employee onboarding, healthcare compliance training and inspections, and with patient management situations. Deandra even helped me re-vamp my website within hours! Frank, Jen, Clint, Deandra, and Elex are all awesome, to name a few! Would recommend them to any healthcare professional looking for my practice support."
Selina Gutierrez, DDS
Selina Gutierrez, DDSInwood Family Dental
"We highly recommend HCR! They are a tremendous help to our dental practice and are always available with any questions. They are a very professional team and we consider them a great asset! Thank you Frank, Clint, and team!"
Olivia Ray
Olivia RayToday’s Vision
"Making sure my office was compliant it’s something we’re taught in school and the government websites are so difficult to decipher. I didn’t know where to begin or even what questions to ask…then colleagues told me about HCR. I admit I took almost a year to contact them for fear I couldn’t afford their services…I wish I had made that call much sooner. HCR trained my staff, ran compliance audits, and helped me hire new employees. I feel confident knowing I have HCR on my side…I cannot count the hours they have saved me –time I can put towards what I really know…patient care!"
H. Swift, OD
H. Swift, ODToday’s Vision
"HCR has been invaluable to me…they went through my entire practice to ensure compliance and also trained my staff…I wouldn’t want to go forward without working with HCR!"
S. Maller, DDS
S. Maller, DDSSan Antonio Periodontics & Implantology
"I was introduced to HCR through a dear friend of mine and the choice to make them a part of my practice was a no brainier. They are definitely a well-run organization and you see it from day one. The first person I met was Frank who has become a dear friend and mentor. HCR has a system, they have a great team and they know what they are talking about. Most importantly, they are affordable for everything they provide. Thank you Team HCR!"
Mustafa Iqbal
Mustafa IqbalAria Dental
"Truly truly if you want peace of mind and want your office to be fully in compliance in all terms (HIPAA, OSHA and more) I highly recommend this company to EVERY DENTAL OFFICE in San Antonio and surrounding areas !! Call HCR....You won’t regret it."
P. Johnson
P. JohnsonReality Bites Dental
"HCR is a major asset to our office. We use them for all the services they offer to make our practice better- compliance, human relations, OSHA, HIPPA, etc. Frank always ensures we are taken care of. Recommend HCR to everyone."
All Smiles Dental Center
"If you need amazing honest and professional guidance, HCR is the company you want to have on your side. They have been with us since we opened our practice and we are highly satisfied with their services. We strongly recommend them!"
A. Milani, DMD & N. Lee, DDS
A. Milani, DMD & N. Lee, DDSLee & Milani Family Dentistry
"Starting off as a new practice owner brings dozens of new challenges every day. Having HCR as a resource for everything from marketing questions to human resources to HIPAA and OSHA compliance, has been essential to our success. HCR’s team has helped us grow our practice and feel confident in the work we're doing."
K. Boenitz - Office Manager
K. Boenitz - Office ManagerBee Family Dentistry
"Hiring HCR as our compliance and HR department is one of the best business decisions we made in 2016. HCR has a team of highly professional and very friendly, good-hearted people. Our staff are happy, we have peace of mind, and they really care that we do well. We can't thank them enough."
T. Issa-Abbas, DDS
T. Issa-Abbas, DDSAdvanced Gentle Smiles
"The team of professionals at HCR guided me through the hurdles of human resources and compliance...they were indispensable to my practice and I recommend them to my best friends!"
A. Weber, DMD
A. Weber, DMDExcel Dental & Implant Center
"Thanks for an awesome HIPAA and OSHA class! Loved your enthusiasm and energy, it made the training informative and fun! 5-star rating for you!"
Linda Casanova - Office Manager
Linda Casanova - Office ManagerNew Heights Dental

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How Can We Help?

Have any questions about our services, training, or need additional support? Contact us today! Fill out our contact form so we can better assist you and your practice.

How to Contact Us

[email protected]
(210) 616-2030
8610 N. New Braunfels, Suite 706, San Antonio, TX 78207
PO Box 393, Schertz, TX 78154

Need help? Call our office at (210) 616-2030 Mon-Fri from 8am - 5pm

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