Practice Management

Guiding Your Practice in the Right Direction

In today’s highly competitive business environment, it’s essential that every company is always moving forward and staying ahead of the game. However, many practices struggle to keep up with the constant changes and the ongoing need to progress and improve their organizational development. Hiring the services of a full-time, capable organizational development professional can be expensive, especially for smaller practices. This is where HCR comes in!
With our cost-effective management services, we offer a wide range of solutions that can help your practice keep moving forward in the right direction. Our team of experts understands the unique challenges facing businesses today and can provide you with the support and guidance you need to advance your company’s growth. From strategic planning to operational efficiency, we offer a range of services tailored to meet your specific needs. So why not partner with HCR today and take your practice to the next level?

Executive Coaching

As a skilled leader, you are well aware that seeking the guidance of an experienced coach can make all the difference in your journey to success. Our team of seasoned professionals has amassed an abundance of collective experience, and we are confident that we possess the expertise required to advise you on the most strategic methods for running your business, achieving your goals, and ultimately securing success.
Beyond our proficiency, however, we understand that coaching is about trust and having a confidant who can guide you through challenging decisions, both regarding your business and the people who work alongside you. So rest assured, with our coach by your side, you can approach anything with confidence and assurance that you are making the right choices.
Additionally, as an integral part of Executive Coaching, our team will guide your leadership team through comprehensive strategic planning sessions and key performance indicators (KPIs) reviews that are the springboard from which all meaningful business growth occurs.
Contact us for a quote
Management Services - Clinic Design

Clinic Design & Space Planning

With over 30 years of experience designing healthcare facilities, our critical eye on space planning can save you thousands of dollars on architectural edits and costly design mistakes. We’ve designed everything from single-provider practices to clinics in excess of 37,400 square feet. The process is simple; tell us what you envision and we’ll sketch it for you.  Once you’re satisfied with the drawing, we’ll send it to the architect of your choice and work with him or her to produce build-ready CAD drawings.  We’ll also conduct regular site visits to ensure your builder completes the project as promised.
$130 per hour

Patient Satisfaction Surveying

Satisfied customers are essential for continued success no matter the size, specialty, or location of your practice.  Without meaningful feedback from your patients, it’s difficult to know if you’re on the right track and growing.  An effective patient satisfaction survey is also key demonstrating that a practice is interested in quality and in doing things better.
This service provides the practice owner with an unfiltered snapshot of patient experiences in the office.  The process is simple; we collect patient email addresses from you every 30 days, send out the surveys, compile and analyze the results, and then produce a comprehensive report that we review with you and make recommendations for enhancing customer experiences.
$60 per survey
Management Services - Patient Survey

Practice Management Consulting

This service includes developing, negotiating, and/or reviewing associate provider contracts, reviewing practice sales and/or partnership proposals, producing patient refund/release of liability agreements, advising on general practice operations matters, and developing or reviewing patient management policies or documents such as consent forms, financial agreements, broken appointment letters, and in-house patient discount programs.
$140 per hour (pro-rated in 15 min increments)
Insurance Billing Support

Insurance Credentialing

Credentialing providers with insurance payers is one of the most frustrating aspects of running a dental practice…especially when you bring on new associates! The credentialing process requires a substantial amount of time-consuming paperwork for just one contract and the average office needs to be in-network with 10-15 insurers to maintain a viable patient base.
Our credentialing professionals take this burden off of your plate and see the project through from start to finish. We create your profile, submit applications, and follow up to make sure the process is completed as quickly as possible. You have enough to do…let us worry about chasing paperwork!
$130 per insurance credentialed
Interested? Contact us!
Call our office phone at (210) 616-2030 or fill out this form with your information and we will reach out to you!